Frequently Asked Questions

Frequently Asked Questions

Where and when do I have to be at the harbour to catch the ferry before departure?

Please note that the boarding point and timing information will be mentioned on your cruise ticket. If you have already booked a ticket, you must reach the jetty 45 minutes before the actual departure for the ticket verification, security and luggage checks. Please note that boarding closes 15 minutes prior to departure. In addition, check with your ticket provider or SeaLink customer care for any changes in the scheduled timings.

Several private ferry operators including Makruzz, Green Ocean, and Nautika run regular services connecting Port Blair, Havelock (also known as Swaraj Dweep), and Neil Island (Shaheed Dweep). While schedules vary slightly by operator and season, you can generally expect departures throughout the day.

Typical Ferry Timings:
  • Port Blair to Havelock (Swaraj Dweep): Early-morning departures start as early as 6:00 AM, with subsequent ferries leaving up until late afternoon. The journey usually takes between 1.5 to 2.5 hours, depending on the vessel and sea conditions.
  • Havelock to Neil (Shaheed Dweep): Most ferries from Havelock to Neil depart mid-morning and early afternoon, with travel times hovering around 1 to 1.5 hours.
  • Neil to Port Blair: Return ferries to Port Blair from Neil Island begin mid-morning and continue into the mid-afternoon, taking about 1 to 2 hours on average.
Quick tips:
  • Ferry timings can change based on weather or operational factors, so it’s always best to check your ticket or confirm with your ferry operator for the most up-to-date schedule.
  • It’s advisable to book your seats in advance, especially during peak tourist season, as slots tend to fill up quickly.

With frequent connections and multiple operators, traveling between these islands is quite straightforward and can be planned around your itinerary.

Several private and government-operated ferries connect the popular islands like Port Blair, Havelock, and Neil Island. Most vessels are high-speed catamarans or mono-hull ferries, offering modern amenities and comfortable rides across the Andaman Sea—even when the seas get a bit choppy. These ferries are well-maintained, punctual, and air-conditioned, typically featuring a helpful onboard crew to assist you during the journey.

Seating on these ferries is generally divided into two main classes:

  • Premium or Upper Deck Seats: Often called "Royal" or "Executive" class on various ferries, these are located on the upper deck. They come with plush pushback seats, extra legroom, and expansive views of the sea through larger windows. This option is great if you want a more spacious and serene travel experience.
  • Standard or Lower Deck Seats: Usually termed "Luxury" or "Economy," these seats are on the lower deck. They are also comfortable and air-conditioned, with ample windows for sea views, but offer a slightly simpler setup compared to the upper deck.

Most ferries offer onboard entertainment, air conditioning throughout the cabins, and can accommodate between 200 and 285 passengers, depending on the vessel. You can book these ferries online through their respective operators or via authorized travel agents before your trip.

Each ferry’s schedule, amenities, and seat availability might vary, so it's a good idea to confirm specifics when booking, especially during peak travel seasons.

Can I upgrade my seats when onboard??

If there is a vacancy, you may be upgraded based on the discretion of the management and with payment of nominal charges of upgradation.

Can I change my booking or customize my travel plans?

Absolutely! The booking process is designed to keep things as smooth as a cruise on a calm sea. If your plans change, the support team is well-equipped to help you reschedule your ferry ride—just reach out through the usual channels, such as phone, email, or WhatsApp. They’re prompt and eager to assist, ensuring your travel plans can adapt to any surprises.

For those with unique itineraries in mind, you can also request tailored options that might not appear on the standard list. Once you share your preferences—be it for group day tours, private cabs, or something extra special—the team will get back to you swiftly with all the details and secure payment links. This flexibility means you’re not boxed into one-size-fits-all plans, so you can experience the islands at your own pace.

What are the typical travel durations between Port Blair, Havelock Island, and Neil Island via ferry?

Travel times between the islands can vary depending on your chosen operator and weather conditions, but here’s what you can generally expect:

  • Port Blair to Havelock Island: The ferry ride usually takes about 1.5 hours.
  • Havelock Island to Neil Island: Most ferries cover this stretch in around 1 hour.
  • Neil Island to Port Blair: The journey back is typically about 1 hour and 15 minutes.

These durations are approximate, so it’s always wise to double-check your specific schedule with your ticket provider or the ferry company before making other travel plans.

How fast are the private ferries, and what are their passenger capacities?

Private ferries zipping between Andaman islands are no slowpokes—they’re built for both speed and comfort. Most of the modern catamarans glide along at around 30 knots (roughly 55 km/h), making sure the journey is smooth and fairly quick. Some of the mono-hull ferries travel a bit more leisurely at 23 knots, which is still speedy enough for island hop enthusiasts craving a sea breeze and a horizon chase.

When it comes to capacity, these ferries are impressively roomy. Larger catamarans can accommodate close to 285 passengers, with spacious, air-conditioned decks spread over two levels. There are usually multiple seating categories, with the upper deck offering premium “Royal” seats (think extra legroom and sweeping sea views) while the lower deck has plenty of plush “Luxury” seats with big windows—perfect for keeping an eye out for dolphins.

Smaller or mono-hull ferries, often called “lite” versions, tend to carry about 200 passengers and feature similar upper and lower deck layouts, ensuring everyone has a comfortable spot to sit back, relax, and enjoy the ride. No matter which vessel you’re on, expect a pleasant mix of speed and comfort, whether you’re on your way to Havelock, Neil Island, or just soaking up the Andaman vibes.

How does prompt and clear communication enhance the booking experience for travelers?

Prompt and clear communication goes a long way in making a traveler's journey stress-free right from the start. Quick responses to your queries—whether by email, WhatsApp, or a direct phone call—mean less time wondering about your booking status and more time planning your holiday wardrobe.

When booking activities such as day tours or cab transfers, transparent instructions on what details to provide—like your name, email, and phone number—help speed up the reservation process. Immediate confirmation messages or secure payment links remove any doubts about whether your booking has gone through. Plus, if you want something a little different from what's listed, having a responsive team ready to discuss custom options adds a personal touch and flexibility to your plans.

In short, strong communication not only answers your questions promptly but can also offer tailored solutions for your preferences, making the overall travel experience much more enjoyable and hassle-free.

Can I book ferry tickets for multiple destinations or trips in one go?

Yes, you can book tickets for multiple trips or routes together in a single process. This means there’s no need to make each reservation separately—simply select your preferred segments and add all your journeys to your booking cart before completing the payment. This saves time and allows you to organize your travel plans with ease.

How do booking platforms keep travel information current and reliable?

Platforms committed to delivering accurate travel details prioritize regular updates and easy user access. They frequently review local advisories, confirm operational hours with ferry operators or harbor authorities (like Aberdeen Jetty), and adjust listings according to seasonal changes or government notifications.

To ensure travelers find the most up-to-date schedules and availability:

  • Reputable platforms maintain close communication with local service providers.
  • They post real-time updates regarding routes, closures, or unique requirements—so you can confidently plan a trip to destinations such as Ross Island without the guesswork.
  • Interfaces are streamlined and intuitive, making it simple to check the latest ferry timings, ticket availability, and special notices.

Support teams play a significant role as well. Most sites offer several channels—online inquiries, phone, or messaging apps such as WhatsApp—where questions are answered quickly and any new regulations or itinerary changes are clarified. In addition, flexible booking and customization options help users create tailored experiences, with accurate pricing and updated activity details sent directly to your inbox.

This ongoing attention to detail is what makes a platform dependable for your next adventure.

What are the benefits of booking through a user-friendly and informative travel website?

Opting to book your travels through a well-designed, information-rich website can make your trip planning process much smoother. Here’s how such platforms enhance your travel experience:

  • Easy Navigation and Clarity: With a clear and up-to-date interface, finding ferry schedules, securing tickets, and exploring transit options (like airport transfers or local cabs) becomes stress-free.
  • Comprehensive Information: Quality websites offer detailed guides on destinations, ticket purchase processes, and additional requirements like permits—so you aren’t left wondering about the next step.
  • Simple Booking Process: The booking flow tends to be seamless, allowing you to select services, fill in your details, and receive payment instructions without any hassle.
  • Quick Support: Dedicated customer care, often reachable by email, phone, or even WhatsApp, ensures you get fast answers to any queries or issues that come up before or after your booking.
  • Personalization: If you need a unique itinerary or a customized tour not listed online, responsive teams often provide tailored rates and solutions to suit your preferences.
  • Reliable Confirmation: These platforms generally supply prompt confirmations and e-tickets, reducing worries about paper tickets or lost receipts.

In short, user-friendly travel websites help take the guesswork out of trip planning, leaving you more time to look forward to your upcoming adventure.

What features make an online ferry booking process smooth and hassle-free?

Booking your ferry shouldn’t feel like navigating choppy seas. Look for these features to ensure your online ferry ticketing experience is as breezy as a cruise down the Thames:

  • Clear and Transparent Information: All necessary details—departure timings, boarding points, ticket types, and luggage allowances—should be easy to find and understand before you click ‘book’.
  • Instant Ticket Issuance: Once payment is complete, tickets should land in your inbox right away—no waiting, no guesswork.
  • Flexible Booking Options: The ability to book for multiple people and multiple trips at once saves time and reduces repetitive data entry.
  • User-Friendly Interface: The site should guide you step-by-step, avoiding confusing jargon and making it simple to select dates, routes, and upgrade options if desired.
  • Secure, Smooth Payment Gateway: Recognizable payment options, such as Visa, Mastercard, or trusted digital wallets (think Google Pay or PayPal), guarantee a hassle-free and safe transaction.
  • Helpful Customer Support: Whether it’s live chat, phone numbers, or an email address, accessible help makes rescheduling or sorting out any hiccups much less stressful.
  • Clear Cancellation and Refund Policies: Nobody wants to be lost at sea if plans change—so straightforward information on cancellations, along with a quick way to process them, is a must.

This combination of clarity, flexibility and support can make booking your ferry as simple as stepping onto the deck with a sea breeze in your hair.

How do the facilities and onboard experiences differ between various private ferry operators?

When it comes to facilities and onboard experiences, most private ferry operators tend to offer a fairly similar set of services, but the specifics can vary a bit, especially if you’re someone who enjoys certain creature comforts.

Quick tips:
  • Cafeterias or snack bars: From piping hot chai to cold drinks and packaged snacks, almost all ferries provide a place to grab light refreshments while you watch the sea roll by.
  • Entertainment options: Some operators like Makruzz or Green Ocean boast onboard entertainment—think vibrant music, cozy seating areas, and even the occasional dance floor for those in a celebratory mood.
  • Air conditioning: Expect cool interiors across the board. All major ferries are air-conditioned, with shaded windows so you're comfortable even when the sun is relentless.
  • Onboard assistance: The crew tends to be attentive and ready to help—whether you’re feeling seasick or just need directions to the washroom, assistance is never far away.
  • Onboard assistance: Modern, hygienic bathrooms are standard features on reputable ferries.

In short, while the overall experience is designed to be pleasant no matter which operator you choose, you might notice small touches—like live music, more spacious seating, or a broader snack selection—that set one apart from another. If you have specific preferences, check each operator’s offering before booking.

How does the booking website compare in terms of pricing and available options to other platforms?

When it comes to booking your Andaman ferry tickets online, you’ll likely notice a significant difference in both pricing and convenience compared to third-party sites like Makemytrip or Yatra. Many travellers find that booking directly on our platform often results in lower prices, with no hidden charges sneaking up at checkout.

Beyond just attractive rates, you’ll also discover a wider selection of routes and seat options available, especially during peak season when other aggregators can run out of tickets fast. The process is designed to be straightforward and user-friendly—even if you’re booking last minute from your phone.

And if you ever need assistance, our customer support is on hand to help resolve any booking queries promptly, especially during travel rushes. All these factors combined make our website a preferred choice for travellers looking for the best deals without the hassle.

What are the advantages of choosing private ferries over government ferries for island travel in the Andamans?

Private ferries tend to offer travelers a smoother, more convenient journey across the islands. Designed with visitors in mind, these ferries typically provide comfortable seating, air conditioning, and more flexible schedules. You won’t have to wake up with the roosters just to stand in a long queue—private ferry tickets can usually be booked online or through various travel agents in advance.

On the other hand, government ferries mainly cater to local residents and daily commuters. While perfectly reliable, they often have limited seating available for tourists, and ticket sales operate on a first-come, first-served basis when you arrive at the port. That could mean starting your day before sunrise only to discover the tickets are all snapped up. Plus, during busy seasons, seats on these ferries can get booked out months ahead.

In short, if you’d prefer a vacation that doesn’t involve early-morning sprints to the ticket counter or the disappointment of a “no seats left” sign, private ferries are generally the way to go.

What are the main routes and schedules offered by private ferries between Port Blair, Havelock Island (Swaraj Dweep), and Neil Island (Shaheed Dweep)?

Private ferries provide extensive connectivity among the major islands, making island-hopping in the Andamans a breeze. Most routes revolve around three key stops: Port Blair, Havelock Island (Swaraj Dweep), and Neil Island (Shaheed Dweep).

Here’s a quick rundown of the main routes commonly operated by private ferry services:
  • Port Blair ↔ Havelock Island: Ferries run several times daily in both directions, with the earliest departures starting from 6:00 AM. The journey typically lasts between 1.5 to 2.5 hours depending on the operator and sea conditions.
  • Havelock Island ↔ Neil Island: Morning and afternoon sailings connect these two islands, generally taking about one hour for the trip. Most ferries offer seamless connections for travelers wanting to hop from Havelock to Neil and vice versa.
  • Neil Island ↔ Port Blair: Return routes between Neil Island and Port Blair are scheduled throughout the day, making it easy to plan day trips or longer stays. Travel time usually ranges from 1 to 1.5 hours.
Typical Daily Ferry Schedule Highlights:
  • Multiple early morning departures leave from Port Blair to both Havelock and Neil, ensuring you’ll find a sailing that fits your itinerary.
  • Midday and afternoon ferries are available, perfect for those who prefer a more leisurely start.
  • Plenty of return options from both Havelock and Neil back to Port Blair, so you can maximize time on the islands without worrying about missing the last boat.

Schedules may change based on weather and season, so always check with ferry operators such as Makruzz, Nautika, Green Ocean, and Nautika Lite for the latest timings before planning your journey. Booking tickets in advance is highly recommended, especially during peak travel periods.

What is the process of booking ferry tickets online for the Andaman Islands?

Booking ferry tickets online for travel around the Andaman Islands has become a straightforward and user-friendly experience. Most booking platforms allow you to view multiple ferry schedules at once, making it easy to compare options and secure seats for all segments of your journey in a single session—no need to make separate bookings for each trip.

The process typically goes like this:
  • Select your route and date: Choose your departure and arrival locations, along with your preferred travel dates. You can usually see available timings and ferry operators for each route.
  • Choose your seats: Pick your desired ferry and select seats for everyone traveling with you. Some sites let you add multiple passengers and segments before proceeding to checkout.
  • Enter passenger details: Fill in the required information for each traveler, such as names and identification numbers.
  • Make a secure payment: Proceed to the payment gateway to complete your purchase. The portals usually offer a variety of payment methods, ensuring a smooth and safe transaction.
  • Instant confirmation: Once payment is processed, you'll receive your e-tickets via email or on the platform itself. This means you’re all set—no waiting around for manual confirmation.
Typical Daily Ferry Schedule Highlights
  • Multiple early morning departures leave from Port Blair to both Havelock and Neil, ensuring you’ll find a sailing that fits your itinerary.
  • Midday and afternoon ferries are available, perfect for those who prefer a more leisurely start.
  • Plenty of return options from both Havelock and Neil back to Port Blair, so you can maximize time on the islands without worrying about missing the last boat.

If you need to make changes (like rescheduling), most platforms provide support via email, phone, or live chat. This responsive assistance can be especially helpful for last-minute adjustments or special requests.

Planning other details, such as day trips or ground transfers? The process is similar: select your service online, submit details, and receive a prompt response with booking and payment information.

With clear guidance and reliable support along the way, booking ferry tickets online for Andaman travel ensures a stress-free start to your island adventure.

What is the process for booking a private ferry ticket online for travel between the islands?

Booking a private ferry ticket for inter-island travel is a breeze with most modern online platforms. Here’s how you can secure your seat in just a few steps:

  • Browse Available Options: Start by exploring websites or apps of major ferry operators such as Green Ocean or Makruzz. These platforms let you compare routes, timings, and classes at a glance.
  • Select Your Trip: Choose the specific route, date, and departure time that fits your itinerary. Check for direct sailings or connections as needed.
  • Enter Passenger Details: Fill out the required information for all travelers, including valid ID details, to ensure a smooth check-in process later.
  • Complete the Booking: Proceed to payment using your preferred method—credit card, debit card, or internet banking are commonly accepted.
  • Receive Confirmation: You’ll get an e-ticket in your email. Some operators let you download tickets directly from the website or send them via SMS for even easier access.

With your ticket in hand, simply show up on the day of departure with your identification, check in your bags, and get ready to set sail.

How many bags am I allowed to carry onboard? How many kgs?

There are certain restrictions on the weight of 15kgs luggage that you can carry with you on the ferry. Heavy or large pieces of luggage are not allowed to be carried in the passenger area. They will be put in the baggage hold and offloaded at the destination. An additional charge of 100rs/kg will be charged in case of excess luggage.

How can I cancel my ticket?

For any cancellations, drop a mail at info@gonautika.com or contact your local travel partner if booked through them.

Are there enough life jackets in case of emergency?

For any cancellations, drop a mail at info@gonautika.com or contact your local travel partner if booked through them.

Can I bring some food and water with me?

Outside food or drinks, including water, can be carried along. Dry snacks, finger foods can be purchased in the cruise at snack kiosk.

Can I get a copy of my ticket if I lose it?

If you lose your tickets, please try and inform SeaLink or your travel agent a day in advance before the scheduled date of travelling or email us with the details of the lost ticket. You can contact us using our helpline numbers +913192-239209/239210 or +91-9933233222 for any further assistance.

Is there a CCTV camera on the ship?

For everyone’s safety on-board, CCTV cameras are fitted on board the vessel and surveillance is on 24/7.